Terms of service

Welcome to Netguardy.store. These Terms of Service govern your access to and use of our website, products, services, and online store. By visiting our website or purchasing from us, you agree to be bound by these Terms of Service. Please read them carefully before using our store.

1. Overview

Netguardy.store provides practical home protection products, including mosquito nets, magnetic screen doors, mesh curtains, window screens, bed canopies, and related household items designed to help improve comfort, airflow, and insect protection in everyday living spaces.

Throughout these Terms, “we,” “us,” and “our” refer to Netguardy.store. “You,” “your,” and “customer” refer to any visitor, shopper, buyer, or user of our website.

2. Use of Our Website

By using our website, you confirm that you are at least the age of majority in your location or that you are using the website with the consent of a parent or legal guardian.

You agree not to use our website for unlawful, fraudulent, harmful, or abusive purposes. You may not attempt to interfere with the website’s security, functionality, payment systems, product listings, or customer accounts.

You also agree not to copy, reproduce, resell, exploit, or misuse any part of our website, product descriptions, images, branding, layout, or content without our written permission.

3. Product Information

We aim to provide accurate product descriptions, images, measurements, colors, features, and availability details. However, slight differences may occur due to lighting, screen settings, manufacturing batches, manual measurement, or product updates.

Product images are provided for reference and presentation. Actual packaging, accessories, shade, mesh texture, or size details may vary slightly. Customers should carefully review product dimensions before purchasing.

Netguardy.store does not guarantee that every product will fit every door, window, bed, or room type. Proper measurement and installation preparation are the responsibility of the customer.

4. Pricing and Availability

All prices are listed on our website and may change without notice. We reserve the right to modify, update, discount, or discontinue products at any time.

We may limit product quantities, cancel suspicious orders, or refuse service if we believe an order violates our policies, appears fraudulent, or contains incorrect pricing or product information caused by technical error.

If an item becomes unavailable after your order is placed, we may contact you to offer a replacement, delay notice, store credit, or refund.

5. Orders and Payment

By placing an order, you agree that all information provided is accurate, complete, and current. This includes your name, shipping address, billing address, email address, phone number, and payment details.

Orders are subject to acceptance and availability. After placing an order, you may receive an order confirmation by email. This confirmation does not guarantee final acceptance if fraud checks, inventory issues, address problems, or payment issues arise.

We reserve the right to cancel or refuse any order at our discretion.

6. Shipping and Delivery

Shipping times are estimates and may vary depending on destination, carrier delays, customs processing, weather, holidays, or other circumstances outside our control.

Customers are responsible for providing a correct and complete shipping address. Netguardy.store is not responsible for delivery problems caused by incorrect addresses, missing apartment numbers, inaccessible delivery locations, or customer failure to collect a package.

Please review our Shipping Policy for more details.

7. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. By purchasing from Netguardy.store, you agree to follow the return procedures and eligibility conditions described in that policy.

Items that have been installed, used, washed, modified, damaged, or returned incomplete may not qualify for a refund.

8. Installation and Product Use

Some products may require basic installation using Velcro, thumbtacks, adhesive strips, magnets, hooks, or other included accessories. Customers are responsible for following installation instructions carefully and ensuring the product is suitable for their intended surface, door frame, window frame, bed size, or room setup.

Netguardy.store is not responsible for damage caused by incorrect installation, improper use, unsuitable surfaces, excessive pulling, cutting, exposure to sharp objects, pets, children, or environmental conditions.

Products are intended for normal household use unless otherwise stated.

9. Customer Responsibilities

You agree to use our products safely and appropriately. You are responsible for checking product dimensions, reading product descriptions, reviewing compatibility, and contacting us with questions before purchasing if needed.

You are also responsible for inspecting your order upon delivery and reporting any damage, defect, or incorrect item within the required time frame.

10. Intellectual Property

All content on Netguardy.store, including text, images, product names, graphics, logos, designs, icons, layouts, and branding elements, belongs to Netguardy.store or its content suppliers and is protected by applicable intellectual property laws.

You may not use, reproduce, distribute, or modify our content without written permission.

11. Third-Party Services

Our store may use third-party services for payment processing, shipping, analytics, marketing, apps, or website functionality. These third-party providers may have their own terms and privacy policies.

We are not responsible for third-party websites, tools, links, or services that are not controlled by Netguardy.store.

12. Limitation of Liability

To the fullest extent permitted by law, Netguardy.store shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our products are designed to support comfort and insect protection, but we do not guarantee complete prevention of all insects in every environment. Results may vary depending on installation quality, room conditions, openings, product size, and usage.

13. Accuracy of Information

We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been submitted. This may include product pricing, availability, descriptions, shipping details, or promotional information.

14. Changes to Terms

We may update these Terms of Service from time to time. Updates will be posted on this page. Continued use of our website after changes are posted means you accept the updated Terms.